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Cigar Shop Pos Software by FTx Global

Keep Your Smoke Shop Up & Running Efficiently with Cigar Shop POS Software

Retail POS systems have brought a huge revolution to the whole industry by storm. Apart from supermarkets, even dedicated businesses like tobacco stores benefit from point of sale features. The best thing about using point of sale software is that it is affordable and easy-to-use. Your smoke shop store helps streamline its routine operations with customer-friendly POS products and services. A cloud POS system comes equipped with a variety of features.

Since the laws in the US are stringent, it becomes necessary to comply with the rules and regulations at the time of selling tobacco products. Therefore, if your business involves selling cigars, cigarettes, or other age-restricted products to minors, then chances are that your license can get canceled. You can avoid such issues by using smoke store point of sale software.

A cigar shop POS software helps detect the user’s age based on their driver’s license and prompts. In this way, you can keep your store legally sound and risk-free at all times. We understand that vape retailers require an advanced POS system that gives them the ability to see and click through available brands, sizes, flavors, and nicotine levels to shoot up sales. With POS software for smoke shops, retailers can also get an idea of which brand and juices are popular, as well as review monthly reports with just a few clicks.

The following are some useful tips that help to run a smoke shop retail business in the best way:

  • Provide Training to Your Employees

    It is imperative to provide training for your staff members about the product range and brands you deal in. By providing training for them, you can keep them updated about advancements in the tobacco sector. Create curiosity among your employees to go online and become familiar with your product range. Besides, you can ask manufacturers about new products to provide valuable insights.

  • Modern POS System

    If you own a traditional POS system, you need to upgrade your POS for cigarette and smoke stores. It is essential to embrace modern technology to stay ahead of your competitors in this digital time. It eases the task for employees and creates an everlasting impression on your clients.

  • Maintain Accurate Information

    Every shop section flows smoothly, and related products must be kept together. Maintain accurate information on your inventory and stay organized. Having this record helps in identify less-selling products, which can be eliminated at a later stage. You can easily keep a stock of best-selling items. The best-selling products can be displayed in more prominent positions. If your customer does not easily find the product, you can lose a customer who contributes towards sales.

  • Promote on Social Media Channels

    You can think of capitalizing on social media aspects like joining Instagram. On this image based platform, you can present your products to your targeted customers across the globe. The Instagram platform lets you cash on the influencer marketing aspect.

  • Offer a Unique Retail Experience for Customers

    An excellent retail experience will help you spread the word about your business. When you offer a unique retail experience to your customers, it will lead to your customers spreading the word about the brand among their friends and relatives.

  • Ensure Your POS System is Updated

    It is crucial that your POS system should be up and running all the time. Therefore, you should make it an opportunity to consider its maintenance. It will help you never miss a sales opportunity. All in all, it is vital to give a hassle-free customer experience, from buying products to making payments. It will ensure that your customers will not go elsewhere.

  • Buy the Right Stuff

    It is crucial to keep a diverse product range that helps satisfy a variety of customers. Also, it is vital to capitalize on the bestsellers and new trends appropriately. Get an idea about what your customers frequently buy and keep a close watch on fluctuations. Keep available options in top-selling categories and ask your customers if they were not able to find their desired product from the product range offered. Get some knowledge about trending items in most areas.

  • Run Effective and Smart Promotions

    We do understand that there may be highs and lows in any business. If there is excess stock, companies can develop effective ways of moving the product. Consider giving promotions like post-holiday sales, deals, or giveaways to get rid of excess inventory in the best possible manner.

  • Host Product Demonstrations

    Retailers can plan to host a tasting of a selection of their products to assist customers in experiencing new products before they decide to make any purchase. The sales associate will offer insights, background, and information about the selected product range during the tasting session.

  • Keep Track of Sales

    Businesses need to keep track of sales and know how the store performs. You can analyze business performance by getting in-depth reports and valuable insights. Sales reporting will help you improve on different aspects, such as pricing, seasonal stocks, ordering, marketing, staffing, and more.

By following the above tips, you can successfully help you run a smoke shop retail business using a smoke store point of sale system.


A POS system helps cigar store owners maintain a proper database of customers. It allows owners to reward their customers and acquire new customers with the help of loyalty programs or reward point schemes. Furthermore, it helps in offering the best customer experience.
Suppose your business sells products offline or online and accepts debit/credit card payments. It offers a streamlined approach for tracking sales and is suitable for almost any type of business. Even small-sized businesses can reap benefits by using cigar shop POS software.
The following are the must-have POS features that prove helpful in operating a smoke shop
  • Inventory management
  • Customer loyalty and digital marketing capabilities
  • Custom barcode scanners
  • Biometric security & permissions configuration
  • Manufacturer incentive reporting capabilities
You can expect the following benefits when using a cigar store POS software:
  • Helps in customer tracking and knowing their buying history
  • Helps in verifying the age of customers
  • Helps in the expansion of cigar store business
  • Helps in case break inventory tracking