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Tobacco - Enterprise POS Suite by FTx Global

10 Useful Tips to Get Your Smoke Shop Operating Successfully

Retail POS systems have brought a huge revolution to the whole industry by storm. Besides supermarkets, even dedicated businesses like tobacco stores benefit from point of sale system features. The best thing about using point of sale software is that it is both cost-efficient and easy-to-use. Therefore, your smoke shop can streamline its routine operations using customer-friendly POS products and services. A cloud POS system comes equipped with a wide variety of features.

Since the laws in the US are stringent, it becomes required by law to comply with the rules and regulations at the time of selling tobacco products. Therefore, if your business involves selling cigars, cigarettes, or other age-restricted products to minors, then chances are that your license could get revoked. Therefore, you can avoid such issues by using smoke shop point of sale software.

Cigar store POS software helps detect the user’s age based on their driver’s license and prompts. In this way, you can keep your store legally sound and risk-free at all times. We understand that vape retailers require an advanced POS system that gives them the ability to see and click through available brands, sizes, flavors, and nicotine levels to drive up sales. With smoke store POS software, retailers can also get an idea of which brands are popular and review monthly reports with just a few clicks.

The following are some useful tips that help to run a smoke shop retail business in the best way:

  • Provide Training to Your Employees

    It is imperative to provide training to your staff members about the product range and brands you deal with. By providing them with training, you can keep them updated about advancements in the tobacco sector. Create curiosity among your employees to go online and become familiar with your product range. Besides, you can ask manufacturers about new products to provide valuable insights.

  • Advanced POS System

    If you own a traditional POS system, you need to upgrade your POS for smoke stores. It is essential to embrace modern technology to stay ahead of your competitors in this digital age. It eases the task for employees and creates an everlasting impression on customers.

  • Maintain Accurate Information

    Every shop section flows smoothly, and related products must be kept together. Maintain accurate information on your inventory and stay organized. Maintaining this record helps in identifying less-selling products that can be eliminated at a later stage. You can easily keep a stock of the best-selling items. The best-selling products can be displayed in more prominent positions. If your customer does not easily find the product, you could lose a customer who contributes towards sales.

  • Promote on Social Media Channels

    You can think of capitalizing on social media platforms like Instagram. On this image-based platform, you can present your products to targeted customers across the globe. This platform lets you cash in on the influencer marketing aspect.

  • Offer a Unique Retail Experience to Customers

    An excellent retail experience will help you spread the word about your business. When you offer a unique retail experience to your customers, it will lead to your customers spreading the word about the brand among their friends and relatives.

  • Ensure Your POS System is Updated

    It is crucial that your POS system is up and running all the time. Therefore, you should make it a priority to consider its maintenance. Doing so will help you never miss a sales opportunity. All in all, it is vital to give a hassle-free customer experience, from buying products to making payments. It will ensure that your customers will not go elsewhere.

  • Purchasing the Right Stuff

    It is crucial to have a diverse product range t to satisfy a variety of customers. Also, it is vital to capitalize on bestsellers and new trends appropriately. Get an idea about what your customers are buying frequently and keep a close watch on fluctuations. Keep some options available in top-selling categories and ask your customers if they cannot find their desired product from the product range offered. Get some knowledge about trending items in most areas.

  • Run Effective Smart Promotions

    We do understand that there may be highs and lows in any business. If there is excess stock, companies can develop effective ways of moving the product. You can consider giving promotions like post-holiday sales, deals, or giveaways to get rid of excess inventory in the best possible manner.

  • Host Product Demonstrations

    A retailer can plan to host a tasting of a selection of their products to assist customers in experiencing new products before they decide to make any purchase. The sales associate will offer insights, background, and information about the selected product range during the tasting session.

  • Keep a Track of Sales

    Businesses need to keep track of sales and know-how the store performs. You can analyze business performance by getting detailed reports and valuable insights. Sales reporting will help you improve on various aspects, such as pricing, seasonal stock, ordering, marketing, staffing, and more.

Therefore, by following the tips mentioned above, you can successfully run a smoke shop retail business using a smoke store point of sale system.


A POS system helps cigar store owners maintain a proper database of customers. It allows owners to reward their customers and acquire new customers with the help of loyalty programs or reward point schemes. Further, it helps in offering the best customer experience.
Suppose your business sells products offline or online and accepts debit or credit card payments. It offers a streamlined approach for tracking sales and is suitable for almost any type of business. Even small-sized businesses can reap benefits by using cigar store pos software.
The following are the must-have POS features that prove helpful for operating a smoke shop:
  • Inventory management
  • Customer loyalty and digital marketing capabilities
  • Custom barcode scanners
  • Configuration of biometric security and permissions
  • Manufacturer incentive reporting capabilities
  • You can expect the following benefits when using cigar store POS software:
  • It helps with customer tracking and knowing their buying history
  • It helps with verifying the age of customers
  • It helps with the expansion of the cigar store business
  • It is useful in the event of faulty inventory tracking